14 Karat Gold Plated CZ Hoops 925 Sterling Silver
Item # 65257-bt
Gift Box? (shape may vary, depending on product)
|You Save:|| $17.20 (37 %)|
14 karat gold plated sterling silver and CZ 2.7mm x 13.6mm hoop earrings with click closure. .925 Sterling Silver30 day satisfaction guarantee!
|Brand: ||BillyTheTree Jewelry|
The list above may specify gemstones, but it does not describe whether the gemstones used in the product are natural or synthetic. Gemstones are of natural origin, unless noted otherwise. Please refer to the product title and "details" section for further information.
Please note that certain values, including length, weight, and number of beads/magnets, may vary in items that are available in different sizes. A length of "0" above indicates that this item can be custom-sized, or that different sizes are available. Values are subject to change, and should be viewed as a general reference only.
11/30/2012 10:37 PM
This looks so lovely, but the make of it is terrible - the clasp that you click the post down on it is so weak, it bent easily outwards, making the earring fall off, and then broke off completely. I am very disappointed with the whole experience as I have tried several times to contact the seller, but they continue to ignore me. I have bought other things from Billy the Tree, with no problems at all and therefore have not had to contact them, so this is extremely disappointing. I would definitely NOT recommend this! [NOTE FROM BILLYTHETREE: we would never knowingly ignore any customer. We did confirm that there was a technical problem with our email, and we had not received any communications from the customer. We have contacted the customer, and, as always, will do everything to make things right. We are incredibly sorry for the problem with the earrings, and we will look into that! In the spirit of transparency, we are publishing this review, nevertheless.]
At BillyTheTree.com, your satisfaction is guaranteed!
We will do everything in our power to ensure our products and services meet or exceed your expectations. Should that not be the case, we'll do our best to rectify the situation. We are family-owned, so, with us, you'll find "that touch" that's just missing from the corporate giants where you can consider yourself lucky if you even get to talk to a real person.
Details about our satisfaction guarantee:
- All jewelry, sunglasses, and watches are covered by a 30 or 60 day money-back guarantee (as specified in the product details), excluding personalized jewelry (sales are final, but guaranteed against defects). This period starts from the day you receive your product(s) - we think that's only fair!
Within this time, for the products mentioned above, you are free to exchange to another size, style, model, etc, and we'll only charge any difference in price, and a nominal fee of $4.50 (USA) / $8.95 (International) (to cover shipping the second time).
If you want to return your product within this timeframe, you can certainly do so! We'll credit the full order amount, minus shipping costs and a 15% restocking fee. Please note that product returned must be in new condition. Of course, if there was a mistake on our end (wrong product shipped, etc.), we'll be more than happy to provide you with a full refund.
- Unless noted otherwise, supplements and other perishable items cannot be returned once opened, unless the product was received in damaged or expired condition. All Vaxa supplement
products are covered by a 30 day money-back guarantee, or by an even longer guarantee, as noted.
- Sorry, we cannot accept returns or exchanges of personal items or once-usable items, including, but not limited to, magnetic body wraps, magnetic mattress pads, Buff headwear, and toxin test kits (unless they have never been opened or used).
- In general, all items returned must be in new condition.
For all other items and for full details about exchanges, returns, and our general policies, please see our policies.
BillyTheTree.com. Family-owned since 2004.
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