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Order Status Lookup

We ship using the United States Postal Service.

To track your shipment, please fill out the short form below. Then, visit the Postal Service Tracking Page and enter the tracking number listed below under the heading "Tracking Numbers" (if one is listed; otherwise, please wait until your order has shipped).

A note to our international customers: The United States Postal Service does not offer detailed tracking on First Class International parcels, which is the shipping method we use for the Free Shipping method on international orders. Very often, the status is not updated between the time of shipment, and the time of delivery. This is completely normal, and you do not need to worry. Please understand that we cannot be held responsible for customs delays, and that delivery of international parcels can take up to six weeks (in most cases, delivery does occur within 2 weeks). If six weeks have elapsed, and you have not received your order, please contact us, and we'll be more than happy to help you.

Shipping Times Explained - When Do I Get My Order?

The single most common question we receive is "Where is my order?". We understand that you're anxious to receive your order - we'd feel that way, too. But please understand that we can't offer you the low prices and large selection you've come to expect from BillyTheTree if we have to spend too much time answering this question.

If you carefully read the charts provided below, you should have a very good idea of when to expect your order in the mail. In 99% of cases, delivery will occur within the timeframes below. Your patience helps us serve you better.. If you've waited longer than the time described below for the shipping method you selected, please feel free to contact us, and we'll be happy to help.

Thank you for your understanding, and for shopping with BillyTheTree.com!

Shipping Methods:

Within the USA

Free Shipping
Priority Mail
Express Mail

International (outside the USA)

Free Shipping
Priority Mail International
Express Mail International

WITHIN THE USA

When you select Free Shipping as your shipping method, your TOTAL wait time will be approximately 3 to 10 business days.
When you select Priority Mail as your shipping method, your TOTAL wait time will be approximately 3 to 5 business days.
When you select Priority Mail as your shipping method, your TOTAL wait time will be 2 to 4 business days.

INTERNATIONAL (OUTSIDE THE USA)

When you select Free Shipping as your international shipping method, your TOTAL wait time will be approximately 7 to 15 business days.
When you select Priority Mail International as your international shipping method, your TOTAL wait time will be approximately 7 to 12 business days.
When you select Express Mail International as your international shipping method, your TOTAL wait time will be approximately 4 to 7 business days.

2617 Jewell Rd

Belleair Bluffs

FL 33770 USA

Customer Support: 866-677-7735

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  • "I will never hesitate to order from you in the future or to recommend you to my friends. Thanks again.
    Gloria B., MD"
  • "Thank you for your emails, received the above order on 1st September, great efficient speedy service and excellent quality product.
    Thomas Y., United Kingdom"
  • "I just wanted to let you know that the order was received yesterday, it's been a pleasure dealing with your company, looking forward to another great shopping experience.
    Mark S., Canada"
  • "Great product & excellent service - many thanks!
    Wendy H., VA"
  • "its been a pleasure and very enjoyable trading with you guys, price wise, service wise and product quality wise are all wonderful.
    Angel H., New Zealand"
  • "Many thanks for the speedy delivery of my bracelet – I’m extremely pleased with it.
    Marea H., United Kingdom"
  • "I just purchased two magnetic bracelets, anklets and rings from you, and am very satisfied.
    Michael T., CT"
  • "[After placing an order,] I was on your website looking at other bracelets, and love the selection. Your website has been added to my favorites...I have told my friends and family about your website.
    Marie A., NY"
  • "I love my bracelet, I love the service. Thank you. I shall spread good tidings about you!
    Sharon, United Kingdom"
  • "I have had about 6 friends buy from you since my experience with the bracelet. Thanks.
    Don H., Canada"
  • "Package arrived after a quick, efficient ship exactly as promised. Would do business with again without reservation!
    Kathie P., WI"
  • "I have found magnetic jewelry at other websites that are nowhere near the quality at Billythetree. I'm confident I am getting the highest quality at Billythetree.com.
    Bill C., TX"
  • "I would like to Thank you for the Super Fast mailing Service to Canada."
    Cathy C., Canada"
  • "I appreciate your great customer service. I love your jewelry, I have many of your pieces. I have previously purchased them along with one of my co-workers. Thank you again.
    Consuelo M., CA"
  • "I have looked at many sites and haven't found any better than yours.
    Don H., FL"
  • "My package arrived quickly. All items were in perfect condition.
    Marie K., MA"
  • "Wow -- AWESOME SERVICE !! Item arrived before the earliest shipping estimate.
    Karen B., MI"
  • "Nice prompt service. quality product.
    Julianne L., CA"
  • "I was pleased with my ordering experience with BillyTheTree and would order from them again.
    Elvi S., CA"
  • "it works!!!! thank you for the cute ring and quick shipment.
    P. S., CA"
  • "I am truly satisfied with my magnetic braclet...I would recommend it to anyone. A friend has purchased three braclets...that's how I purchased mine.
    Eddieowens G., CA"
  • "What a fantastic respons to my order placed only 8 hours ago. Well done. Pity other mail order firms do not follow your example !!! I will order again soon.
    Robin S., United Kingdom "
  • "I received my bracelet yesterday and I love it!! It was also sized perfectly! If you have a mailing list I would appreciate being added to it.
    Lisa H., FL"
  • "I am really pleased with your customer service it does exceed my expectations. and assure you your webbsite will be my first port of call as and when my wife or myself require other items from with in your stock range. Once again thank you.
    Graham W., Spain"
  • "Good morning Joe: my bracelet has arrived. Very nice! Your help and correspondence is much appreciated. I will be telling my friends and relatives about your website along with your fine products and great service. Have a great day ... adios for now amigo.
    Rex L., Canada"
  • "HI Just wanted to let you know that my order has arrived safely, and everything is great, thank you very much for a such very good service.
    Chrissie J., United Kingdom"
  • "My order has arrived many thanks my husband is delighted with your product.
    Carole U., United Kingdom"
  • "The customer service is excellent in your orgnisation, and your reply to me just confirms this. It is far beyond what I think most customers would have expected...the local bracelets or cheaper imports have quite low gauss ratings, or had fewer magnets...when I searched the internet I was amazed at the huge range of different style of bracelets you sell for women and men. Having now received my bracelet I can also add that the quality of them is exceptional.
    Mike F., Australia"
  • "The bracelet arrived yesterday.I am most pleased with it.Thank you for your kind attention.Iwould not hesitate to recommend you to friends. Again thank you.
    Leslie S., United Kingdom"
  • "Hi as i said in last email you have great quality goods, great value and great service thanks very much (if i had more arms i would get more bracelets!!) LOL.
    Greg A., Australia"
  • "i love my new health bracets , i now have six of them do i feel good.
    Jackie H., NC"
  • "Just received my magnetic earrings, bracelet, and necklace in this mornings mail. What service! They are better than I expected! I will be ordering more, I'm sure!
    Barbara H., TN"
  • "item recieved in perfect condition, many thanks. Hope to shop with you again soon.
    Roddy L., Ireland"
  • "I have recently purchased some magnetic jewelry from you and have been very impressed with the quality and pleasantly surprised.
    Lyndal, Australia"
  • "Many thanks for the two bracelets received today 10th August, they came intact, fit well, attractive, and we are very pleased with them. Great service and fast post I really appreciate that. All the best to you regards.
    Chantal B., United Kingdom"
  • "Dear Bill,Thank you very much for the trouble you went to matching the Necklace and Bracelet,they couldnt be a better match,my Wife is delighted with them,and also the great service,everything was first class,we will certainly be dealing with your Company again in the future,and I will also be letting my friends and relations here in Ireland, know about your great backup service, Thanks once again.
    Liam G., Ireland"
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*International free shipping offer does not extend to certain heavy items, including, but not limited to, clocks and mattress pads.
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