Where is my order?

Wondering when your order will arrive?

If you already have a tracking number, head over to www.usps.com to track it!

If you don't have a tracking number, enter your email and order number below.

How The Order Process Works

How ordering works

More Details

Step 1: You Place an Order
Step 2: We Process Your Order
Step 3: We Ship Your Order
Step 4: You Track Your Order
Step 5: You Get Your Order
Notes About International Orders
Still Have Questions?

Still Have a Question?

Email us at customerservice@billythetree.com.

An email is the fastest way to get your questions answered!

Want to speak by phone? Include your phone number in your email, and we'll call you!