Contact Us

Please see our Frequently Asked Questions to see if your question has already been answered, before contacting our customer service department. This helps us serve you more efficiently.

FOR ORDERS ONLY, please call BillyTheTree, toll-free, at:

International customers may reach us at:
(001) 727-581-1848

You can order 24 hours a day, 7 days a week, 365 days a year!

FOR SUPPORT, please contact us using the form below. This is the most efficient way that we can help you.

We do not ship on national and postal holidays.

Mailing Address:
2617 Jewell Rd
Belleair Bluffs, FL 33770

Where Is My Order?

If you are trying to find out the status of your order, please visit this page.

You will only need your email address and your order number.

Please also see our Shipping Times Explained page.

If you still have questions after viewing the two pages above, then you may email us to find out your order status: