When it comes to picking out the perfect piece of jewelry, it’s natural to have a few questions on your mind. Whether you're shopping for yourself or looking for a special gift, we’re here to help ease your concerns. Let's dive into some of the most common jewelry questions we hear.

1. What is sterling silver?
Sterling silver is a beautiful, durable metal made up of 92.5% silver and 7.5% other metals, usually copper. This combination not only makes it stronger but also gives it a lovely shine. It’s a popular choice for jewelry because it’s both affordable and stylish.

2. How do I take care of my jewelry?
Taking care of your jewelry isn’t complicated! For everyday wear, just keep it clean and free from dust and oils. Use a soft cloth to gently wipe down your pieces after each use. Try to store them in a cool, dry place, preferably in a separate pouch or a jewelry box to prevent scratching. Avoid exposing your jewelry to perfumes, lotions, or cleaning supplies to keep them in top shape.

3. What does 10k/14k mean?
The “k” stands for karat, which measures the purity of gold. 10k gold contains 10 parts gold and 14 parts other metals (like copper or silver), while 14k gold has 14 parts gold. This means 14k is more pure and often has a richer color. Both options are great, but your choice might depend on your budget and style preferences.

4. Do your Rembrandt charms fit other bracelets?
Yes! Rembrandt charms are designed to fit most popular traditional charm bracelets, so you can mix and match them to create a look that’s uniquely yours. Feel free to get creative and tell your story with each charm you choose. They can even fit slide style charm bracelets when you use a CharmDrop charm adapter!

5. Does jewelry cause allergies?
Some people have sensitivities to certain metals, especially nickel. If you notice irritation, check the materials and consider switching to what are typically hypoallergenic options like sterling silver or 18k gold. If you’re unsure or have especially sensitive skin, reach out to us—we’re happy to help you find pieces that suit your needs, as metal content will vary even within the same type and karat of metal.

7. How can I find my ring size?
Finding your ring size at home can be done easily! You can use a ring you already own and measure its inner diameter, or you can wrap a piece of string around your finger and mark where it overlaps. Just be sure to measure when your fingers are at a comfortable temperature—cold fingers can mean a smaller size!

8. What’s your shipping policy?
At BillyTheTree, we believe in making shopping easy. We offer fast shipping, so you get your jewelry as quickly as possible - around 90% of orders are shipped the same day they are ordered! Plus, our friendly service team is always here to assist if you have any questions about your order.

Whether you're adding to your collection or searching for the perfect gift, we hope this FAQ clears up some of your jewelry questions. Don't hesitate to explore our vast collection at BillyTheTree, where you’ll find everything from stunning sterling silver to breathtaking jade jewelry. Happy shopping!